Refund Policy

Thank you for shopping at Zaafira. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

• You have 7 days to return an item from the date you received it.

• To be eligible, the item must be unused and in the same condition you received it.

2. Refunds

• Once we receive your item, we will inspect it and notify you of the status.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

3. Exchanges

• We only replace items if they are defective or damaged. Contact us for exchange instructions.

4. Shipping

• You will be responsible for paying your own return shipping costs, unless the item was faulty.

5. Contact Us

To initiate a return, please email [support@zaafira.com] with your order number and reason for return.

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